POPULAR

PREMUIM EXTENSIONS & HAIRCARE

Frequently Asked Questions

Here are answers to the questions we get asked the most.
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How long does shipping take?

We aim to process all orders within 1–2 business days. Standard UK delivery usually takes up to 10 working days. International shipping times vary depending on location but typically range from 5–10 working days.

Do you offer international shipping?

Yes, we ship worldwide! At checkout, you can select your country, and shipping costs will be calculated automatically. Please note, international customers are responsible for any customs duties or import taxes that may apply.

How can I track my order?

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details. You can use the tracking number to follow your package’s journey online until it arrives at your door.