We’re here to help with any questions about your order, our products, or our policies.

📧 Email: info.thathair@gmail.com

📝 Contact Form: You can also reach us directly by filling out the form on our [Contact Page].
🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (UK time)
📍 Location: United Kingdom (Online Business – no walk-in store)

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How We Can Help

• Product questions or wig/extension care advice

• Order updates and tracking assistance

• Reporting damaged or missing items

• General customer support inquiries

We aim to reply to all messages within 24–48 hours (excluding weekends and public holidays).